Terms of service.

These Terms of Service form a binding agreement between you and Guardino Technologies LLC ('Guardino', 'we', 'us'), a Wyoming-registered company (file 2026-001882554).

By creating an account or using guardino.ai, you accept these terms. If you do not agree, do not use the service.

Guardino provides DNS-level filtering — your device sends DNS queries to our servers, we apply your blocklists and rules, and return resolved or blocked answers.

We aim for 99.9% monthly uptime. We do not guarantee absolute filtering accuracy: malicious domains appear faster than any blocklist can update, and false positives can occur.

We may modify, suspend, or discontinue features at any time. We will give 30 days' notice before removing a feature you actively use.

You must be 18 or older, or have permission from a guardian, to create an account.

You are responsible for keeping your credentials safe. Notify us at [email protected] immediately if you suspect compromise.

One person, one account. Sharing credentials across organisations is not permitted unless you are on a Family or Team plan that explicitly supports it.

Do not use Guardino to attack, scan, or relay traffic for systems you do not own or have permission to test.

Do not exceed the query volume of your plan deliberately. Sustained heavy abuse will result in throttling or suspension.

Do not attempt to bypass the auth system, scrape protected pages, or reverse-engineer paid features.

Do not use the service for anything illegal in your jurisdiction or in the United States.

Free plan: limited query volume and a single profile. No card required.

Paid plans: billed monthly or annually via Stripe in USD. You can cancel any time and your access continues until the end of the current billing period.

Refunds: full refund within 14 days of first payment, no questions. After that we issue refunds at our discretion for genuine service failures.

We may change pricing with 30 days' email notice. The new price applies at your next renewal — never retroactively.

How we handle your data is described in our Privacy Policy at /legal/privacy.

We do not sell DNS data. We do not share it with advertisers. Period.

Guardino owns the service, brand, dashboard, and code.

You own everything you upload (custom rules, device labels, profile names).

You grant us a non-exclusive licence to process your content solely to operate the service for you.

You can delete your account at any time from Settings → Danger Zone. Your data is permanently erased after 30 days.

We may terminate accounts that violate these terms, with notice when reasonable.

Sections 6 (Privacy), 7 (IP), 9 (Liability), and 10 (Disputes) survive termination.

To the maximum extent permitted by law, Guardino's total liability is limited to the fees you paid in the 12 months preceding the claim.

We are not liable for indirect, incidental, or consequential damages — including loss of data, lost profits, or business interruption.

DNS filtering is a defence layer, not a guarantee. You remain responsible for your own security posture.

These terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law principles.

Disputes are resolved by binding arbitration in Wyoming, except that either party may seek injunctive relief in court for IP infringement.

If you are located in Turkey, KVKK (Law No. 6698) governs the processing of your personal data. See our Privacy Policy for the full KVKK section, including your Article 11 rights and the cross-border transfer disclosure.

Consumer rights under Turkish Law No. 6502 apply to consumers ordering Guardino subscriptions from Turkey, in addition to the rights set out in these terms.

We may update these terms. Material changes are emailed to all active accounts at least 14 days in advance.

Continued use after the effective date constitutes acceptance.

Last updated: 2026-05-22.

[email protected] for legal notices.

[email protected] for service questions.

Mailing address: Guardino Technologies LLC, Wyoming, USA.